Privacy Policy
Effective Date: February 20, 2025
At Sunrise Smarthome, we value the privacy of our clients and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data. This policy applies to all services provided by Sunrise Smarthome, a Hamptons-based audio and video company.
By using our services, you agree to the practices outlined in this policy. If you do not agree with the terms of this policy, please refrain from using our services.
1. Information We Collect
We collect information that is necessary for providing our audio and video services, which may include:
Personal Information: Name, contact details, billing information, and other relevant details required for service delivery.
Technical Data: Information such as network data, device information, and usage statistics to improve the performance and security of our services.
Payment Information: Secure payment details when making a purchase or subscribing to our services.
We collect this information when you interact with our website, request quotes, make a purchase, or engage in any other service-related activities.
2. Use of Information
The information we collect is used to:
Provide, manage, and improve our services.
Process payments and transactions.
Communicate with you about our products, services, and promotions (if you’ve opted in).
Customize and optimize our services based on your preferences and usage.
Ensure the safety and security of our services.
3. Password Management & Protection
Your security is our highest priority. We understand that the safety of your data, particularly account passwords, is essential. Here’s how we protect your passwords:
Encrypted Storage: All passwords and sensitive account information are stored securely using industry-standard encryption techniques.
Access Controls: Only authorized personnel with appropriate security clearances are allowed to access sensitive data. We implement strict access controls to prevent unauthorized access.
Multi-Factor Authentication (MFA): For added security, we require multi-factor authentication for accounts with access to sensitive data or services.
Password Best Practices: We recommend that all clients use strong, unique passwords and update them periodically for enhanced protection.
We are committed to continuously monitoring and improving our security practices to ensure your data remains protected.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us in delivering services, processing payments, or maintaining the functionality of our website. These third parties are contractually obligated to keep your data confidential and secure.
In the event of a legal request, such as a subpoena or court order, we may disclose your information to comply with the law.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyze user behavior, remember preferences, and improve the functionality of our services.
By using our website, you consent to the use of cookies and similar technologies. You can modify your browser settings to block cookies, but this may affect your ability to access certain features of our website.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing agreements.
7. Your Rights
You have the following rights regarding your personal information:
Access: You may request access to the personal data we hold about you.
Correction: You may request corrections to inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to certain limitations.
Opt-out of Communications: You may opt out of promotional communications by following the unsubscribe instructions in any email we send.
If you wish to exercise any of these rights, please contact us at support@sunrisemarthome.com.
8. Security Measures
We implement a variety of technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, firewalls, secure servers, and regular security audits.
While we strive to protect your data, no method of data transmission over the internet is completely secure. As such, we cannot guarantee absolute security.
9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes to the policy will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Sunrise Smarthome
868 Montauk Highway, Unit 1C, Water Mill, NY, 11976
6318996777
support@sunrisesmarthome.com